Add a custom certificate

By default, WyzePal generates a signed certificate during the server install process. In some cases, a server administrator may choose not to use that feature, in which case your WyzePal server may be using a self-signed certificate. This is most common for WyzePal servers not connected to the public internet.

Web

Most browsers will show a warning if you try to connect to a WyzePal server with a self-signed certificate.

If you are absolutely, 100% sure that the WyzePal server you are connecting to is supposed to have a self-signed certificate, click through the warnings and follow the instructions on-screen.

If you are less than 100% sure, contact your server administrator. Accepting a malicious self-signed certificate would give a stranger full access to your WyzePal, including your username and password.

Desktop

For safety reasons, we require you to manually enter the certificate details before you can connect to your WyzePal server. You'll need to get a certificate file (should end in .crt or .pem) from your server administrator.

Add a custom certificate

  1. Click on the gear () icon in the lower left corner.

  2. Select the Organizations tab.

  3. Under Add Custom Certificates, enter your organization URL and add the custom certificate file (should end in .crt or .pem).